2022 Produce Plus: How to Enroll and FAQs

Market Guide – English guía de mercado – español

市集指南 – 繁體中文  市集指南 – 简体中文

СПРАВОЧНИК ДЛЯ РЫНКОВ – РУССКИЙ

STEP 1:

Complete the Produce Plus application form for the 2022 season. Please note, at this time only waitlist spots are available!

Submission of this form does not constitute confirmation of enrollment in the program. After you successfully complete the form, FRESHFARM will follow up with next steps. 

STEP 2:

After completing the application form, FRESHFARM will reach out to let you know if and when you are removed from the waitlist and accepted to the program.

If approved for the program, you will receive your confirmation code via your stated communication preference: phone, email, or text.

Waitlist: If you complete this form after we have reached capacity, you may be contacted regarding coming off the waitlist and into the program by July 1st.

STEP 3:

When it is time to pick up your Produce Plus card, bring your confirmation code and proof of D.C. residency (list below) to a participating market or in-person enrollment event. If you have any questions or concerns about residency please contact our team.

STEP 4:

Once Produce Plus begins on June 1st, approved participants can use their Produce Plus card to shop at any participating farmers market, mobile market, urban farm, or farm stand location. Customers can choose which market to shop at and which eligible products to buy!

Frequently Asked Questions:

  • Where can I pick up my Produce Plus card?
  • How do I check my balance?
    • You can check your balance at a participating market. We will also announce remote balance checking options shortly!
  • What happens if I lose my Produce Plus card or confirmation code?
    • If you lose your card, you can still access your Produce Plus benefits at the market if you have your confirmation code
    • If you lose both your card and confirmation code, we can pull your enrollment using additional information you provided; please contact FRESHFARM for assistance: produceplus@freshfarm.org or call (202) 888-4834
  • When will benefits be loaded onto my card?
    • On the 1st of every month, June through September
  • Where can I spend my Produce Plus benefits?
    • You may spend your benefits at any eligible Produce Plus farmers market or market location. There are more than 40 eligible markets across the District! Find the market guide here.
  • What can I purchase with my Produce Plus benefits?
    • Eligible Produce Plus foods: Fresh fruits and vegetables, including herbs
    • Non-eligible Produce Plus foods: Honey and any non-produce items
  • Can someone else pick up my card? Can someone else shop for me?
    • Yes, someone may shop on your behalf. To pick up a card on someone’s behalf, please bring their confirmation code and a copy of their proof of D.C. residency to a market or in-person event. To shop on someone’s behalf, you will need to bring their Produce Plus card or Register ID to the farmer.
  • What happens if I don’t spend some or all of my benefits for the month?
    • Unused benefits do not roll over or accumulate.
  • Lots of ID numbers? Huh?
    • You will receive different unique numbers when you enroll:
      • Confirmation code (program approval; generated by FRESHFARM as a part of enrollment)
      • Register ID (12 digit code that customers use to spend benefits at the Register – this is on the physical card)
    • If you have questions or concerns, please contact: produceplus@freshfarm.org or leave a voicemail at (202) 888-4834

Proof of D.C. Residency (only need to show one)

  • Any income document or ID with D.C. address *Must be issued within the past 24 months.*
  • Bill with current address (medical, cable, credit card, utility)
  • Government-issued ID (Driver’s License, State ID, Voter Registration Card)
  • DC Metro Access Card
  • Lease, Rental Receipt, or Letter from Landlord
  • Shelter affidavit, verification, or letter
  • Vehicle Registration

Questions? Please email produceplus@freshfarm.org or call (202) 888-4834 9am – 3pm, Monday – Friday to speak to a representative.